# Influence.io Support Centre

> How can we help today?

## Getting Started

- [Shopify](http://support.influence.io/en/articles/12066820-shopify.md): Get started on Shopify
- [BigCommerce](http://support.influence.io/en/articles/12067038-bigcommerce.md): Get started on BigCommerce
- [Migration Overview](http://support.influence.io/en/articles/12066679-migration-overview.md): Learn how to migrate to Influence from another platform
- [Point Import](http://support.influence.io/en/articles/9184848-point-import.md): Import customer points
- [Tier Import](http://support.influence.io/en/articles/9184847-tier-import.md): Import your customers Tiers
- [Best Practice Guide](http://support.influence.io/en/articles/12066609-best-practice-guide.md): Get the most out of Influence
- [Your Free Influence Account](http://support.influence.io/en/articles/9717113-your-free-influence-account.md): How to get the most out of your free Influence account...

## Loyalty Program

- [Limited Time Earn Rules](http://support.influence.io/en/articles/9357833-limited-time-earn-rules.md): How to add a limited time or scheduled Earn Rule
- [General Purpose Earn Rule](http://support.influence.io/en/articles/9184806-general-purpose-earn-rule.md): General Purpose earn rule with Shopify flow action
- [Automate Memberships and Earn Rules with Shopify Flow](http://support.influence.io/en/articles/15441123-automate-memberships-and-earn-rules-with-shopify-flow.md): How to use Shopify Flow to trigger point awards and membership enrolment in Influence.io — covering nth-order bonuses, wholesale exclusions, and newsletter signups.
- [Earn & Redeem Quick Start](http://support.influence.io/en/articles/12051017-earn-redeem-quick-start.md): Launch a point based program in under 5 minutes
- [Earn Rules](http://support.influence.io/en/articles/11822940-earn-rules.md): Learn how to configure earn rules to allow your customers to start earning points
- [Redeem Rules](http://support.influence.io/en/articles/12051015-redeem-rules.md): Learn how to configure redeem rules to allow your customers to start spending their points
- [Point Expiry](http://support.influence.io/en/articles/9875326-point-expiry.md): How & When do points expire?
- [Referrals Quick Start](http://support.influence.io/en/articles/11929342-referrals-quick-start.md): Get referrals setup & live in under 5 minutes
- [Referral Reward Configuration](http://support.influence.io/en/articles/11928217-referral-reward-configuration.md): Encourage your customers to refer friends by offering a reward when someone they refer places an order.
- [Referral Landing Page](http://support.influence.io/en/articles/11928793-referral-landing-page.md): Understand how customers can start referring their friends
- [Advanced Referral Settings](http://support.influence.io/en/articles/11929114-advanced-referral-settings.md): Optional Settings to further fine-tune your referral program
- [Loyalty Tiers](http://support.influence.io/en/articles/9184914-loyalty-tiers.md): A guide for setting up Loyalty Tiers within Influence.io
- [StampCard - Settings](http://support.influence.io/en/articles/9184790-stampcard-settings.md): Setup how the StampCard will function
- [Memberships](http://support.influence.io/en/articles/10373472-memberships.md): A guide for setting up Memberships within Influence.io

## General

- [Multilingual](http://support.influence.io/en/articles/12054017-multilingual.md): Automatically translate your Influence to your customers local language
- [Subscription Discounts](http://support.influence.io/en/articles/11705584-subscription-discounts.md): Allow your discounts to work with Subscriptions
- [Discount Combinations](http://support.influence.io/en/articles/9184807-discount-combinations.md): Locate and combine Shopify store-enabled discount codes
- [Influence.io API](http://support.influence.io/en/articles/9184868-influence-io-api.md): Create a bespoke loyalty solution using the Influence.io API.
- [Feature Requests & Feedback](http://support.influence.io/en/articles/12149487-feature-requests-feedback.md): Learn how you can help us better the platform and request new features

## Widgets

- [Floating Widget](http://support.influence.io/en/articles/9184909-floating-widget.md): How to design & implement the Floating Widget within Influence.io
- [Popup Widget](http://support.influence.io/en/articles/9184838-popup-widget.md): Make design changes to the Popup Widget
- [Full Page Widget](http://support.influence.io/en/articles/9184910-full-page-widget.md): How to design & implement the Full Page Widget within Influence.io
- [Headless Widget](http://support.influence.io/en/articles/9184840-headless-widget.md): Create custom widgets within Shopify
- [Referral Landing Page Widget](http://support.influence.io/en/articles/9184782-referral-landing-page-widget.md): Designed for a dedicated area, separated from the full-page widget for referrals
- [StampCard - Widget Settings](http://support.influence.io/en/articles/9184787-stampcard-widget-settings.md): Setup how the StampCard widget will appear
- [New Visitor Widget](http://support.influence.io/en/articles/9739405-new-visitor-widget.md): A widget to help visibility and conversion for new customers
- [Checkout Extension](http://support.influence.io/en/articles/9184820-checkout-extension.md): Allow your customers to redeem rewards, and use their discounts directly in the checkout page
- [Headline Info Widget](http://support.influence.io/en/articles/10357792-headline-info-widget.md): How to implement our new Headline Info widget into your Shopify store.
- [Loyalty Program Page Widget](http://support.influence.io/en/articles/10358477-loyalty-program-page-widget.md)
- [Order Status Rewards Widget](http://support.influence.io/en/articles/10358830-order-status-rewards-widget.md)
- [BigCommerce Widget Installation](http://support.influence.io/en/articles/9360921-bigcommerce-widget-installation.md)
- [Shopify Widget Installation](http://support.influence.io/en/articles/9184797-shopify-widget-installation.md): Easily install widgets to your theme!

## POS

- [Google Wallet](http://support.influence.io/en/articles/9184796-google-wallet.md)
- [Apple Wallet - Loyalty Card POS](http://support.influence.io/en/articles/9184801-apple-wallet-loyalty-card-pos.md)
- [POS - Assign Loyalty Card](http://support.influence.io/en/articles/9184804-pos-assign-loyalty-card.md)
- [POS - Scan Loyalty Card](http://support.influence.io/en/articles/9184805-pos-scan-loyalty-card.md)
- [Shopify POS](http://support.influence.io/en/articles/9184831-shopify-pos.md): Redeem customer rewards using Shopify POS
- [Migrating Redemption tile](http://support.influence.io/en/articles/10506228-migrating-redemption-tile.md): Update to our latest POS tile
- [POS - Loyalty Cards](http://support.influence.io/en/articles/9184814-pos-loyalty-cards.md): Give your customers Loyalty Cards to allow for quick access to their accounts in-store

## Emails

- [Send from Own Email Address](http://support.influence.io/en/articles/9184798-send-from-own-email-address.md)
- ['Point Expiry Warning' Notification Email](http://support.influence.io/en/articles/9184902-point-expiry-warning-notification-email.md): Setting up your 'Point Expiry Warning' notification email within Influence.io.
- ['Customer Loyalty Tier Changed' Notification Email](http://support.influence.io/en/articles/9184903-customer-loyalty-tier-changed-notification-email.md): Setting up your 'Customer Loyalty Tier Changed' notification email within Influence.io.
- ['Customer Receives Reward' Notification Email](http://support.influence.io/en/articles/9184904-customer-receives-reward-notification-email.md): Setting up your 'Customer Receives Reward' notification email within Influence.io.
- ['Friend Receives Reward' Notification Email](http://support.influence.io/en/articles/9184905-friend-receives-reward-notification-email.md): Setting up your 'Friend Receives Reward' notification email within Influence.io.
- ['Birthday Reward' Notification Email](http://support.influence.io/en/articles/9184906-birthday-reward-notification-email.md): Setting up your 'Birthday Reward' notification email within Influence.io.
- ['Reward Redeemed' Notification Email](http://support.influence.io/en/articles/9184907-reward-redeemed-notification-email.md): Setting up your 'Reward Redeemed' notification email within Influence.io.
- ['Points Earned' Notification Email](http://support.influence.io/en/articles/9184908-points-earned-notification-email.md): Setting up your Points Earned notification email within Influence.io.

## Analytics

- [Point Activity Export](http://support.influence.io/en/articles/9184799-point-activity-export.md)
- [Referral Tracking & Exclusions](http://support.influence.io/en/articles/9184841-referral-tracking-exclusions.md): Track the Referral progress, and exclude customers if required
- [Activity](http://support.influence.io/en/articles/9184912-activity.md): Utilising the Activity functionality within Influence.io
- [Reports](http://support.influence.io/en/articles/9184913-reports.md): Utilising the Reports functionality within Influence.io

## Customers

- [Blocking & Redacting Customers](http://support.influence.io/en/articles/9184800-blocking-redacting-customers.md): Block customers from participating in the loyalty program
- [Member Vs. Guest Accounts](http://support.influence.io/en/articles/9184846-member-vs-guest-accounts.md): The difference between Member & Guest Accounts.
- [Customers](http://support.influence.io/en/articles/9184911-customers.md): Utilising the Customers functionality within Influence.io

## Integrations

- [Attentive Integration](http://support.influence.io/en/articles/9184810-attentive-integration.md): How to connect and utilise the Influence.io - Attentive integration.
- [Gorgias Integration](http://support.influence.io/en/articles/9184813-gorgias-integration.md): View your customers influence data directly within Gorgias
- [REVIEWS.io Integration](http://support.influence.io/en/articles/9184849-reviews-io-integration.md): Connect influence.io with REVIEWS.io to award customers for leaving reviews
- [Klaviyo Referral](http://support.influence.io/en/articles/9184861-klaviyo-referral.md): How to setup your Referral Emails when sending via Klaviyo
- [Recharge Integration](http://support.influence.io/en/articles/9184870-recharge-integration.md): Award points when a customer subscribes to your products in Recharge
- [Klaviyo Integration](http://support.influence.io/en/articles/9184901-klaviyo-integration.md): How to connect and utilise the Influence.io - Klaviyo integration.
- [Loop Integration](http://support.influence.io/en/articles/10026477-loop-integration.md)
- [DotDigital Integration](http://support.influence.io/en/articles/10021795-dotdigital-integration.md): Send customer data to DotDigital using attributes
- [Skio Integration](http://support.influence.io/en/articles/9974885-skio-integration.md)

## Multi-Currency

- [Multi-Currency \(Introduction\)](http://support.influence.io/en/articles/15934094-multi-currency-introduction.md): Show every customer their loyalty program values in their own local currency
- [Multi-Currency Settings](http://support.influence.io/en/articles/15934112-multi-currency-settings.md): Turn on Multi-Currency and configure how it behaves
- [Widget Display](http://support.influence.io/en/articles/15934130-widget-display.md): What customers see once Multi-Currency is live
- [Title Parameters](http://support.influence.io/en/articles/15934141-title-parameters.md): The two placeholder tags that power multi-currency titles
- [Emails](http://support.influence.io/en/articles/15934160-emails.md): How Multi-Currency shows up in email notifications
- [FAQ's](http://support.influence.io/en/articles/15934165-faq-s.md): Common questions about Multi-Currency

## Settings

- [Collaborator Access](http://support.influence.io/en/articles/9184825-collaborator-access.md): Allow multi-user access to your Influence.io account
- [Shopify Settings](http://support.influence.io/en/articles/9184898-shopify-settings.md): How to edit your Shopify eCommerce platform settings.
- [Login Settings](http://support.influence.io/en/articles/9184899-login-settings.md): Edit login information of your Influence.io account.
- [General Settings](http://support.influence.io/en/articles/9184900-general-settings.md): Edit your company details such as website URL, timezone, currency & more.
- [Subscription & Billing](http://support.influence.io/en/articles/9184845-subscription-billing.md): Make changes to your Subscription
- [Can't log in to Influence.io — troubleshooting guide](http://support.influence.io/en/articles/15592342-can-t-log-in-to-influence-io-troubleshooting-guide.md): Step-by-step guide to resolving Influence.io login issues, including password resets, Shopify access, and when to contact support.
- [What's included in each Influence.io subscription plan](http://support.influence.io/en/articles/15902684-what-s-included-in-each-influence-io-subscription-plan.md): Overview of Influence.io's Free, Start Up, Plus, and Enterprise plans — what's included in each, key feature differences, and how to choose the right tier.