Shopify has recently made changes to how POS tiles work, meaning that the old tile will no longer work as of the end of Feburary.
Updating to the new tile is incredibly simple, just follow the steps below:
Open the Shopify POS app & press Add Tile
Select "App"
& Select Influence.io
Select "Redeem Rewards at Checkout"
You will now be able to use the extension to redeem points for customers at checkout.
You are now able to remove the previous extension from your tiles. The newest tile is blue, so there is a simple way to tell them apart at a glance.
⚠️ The new extension does not refund points if the cart is abandoned, or if the discount is removed. Once a discount is redeemed the points will be taken deducted from the customers balance