Introduction 📖
Automatically trigger Journeys when customers trigger events on Influence.io such as earn or redeem loyalty points, start or complete referrals or change loyalty tiers.
Requirements
✅ Influence.io Starter plan or higher
🧩 Active Attentive account
Navigation 📍
Navigate to Integrations >> Attentive & press Install
Instructions ⚙️
You will then be asked to confirm you're connecting the relevant accounts with each other to ensure you don't connect the wrong stores.
This will then take you through to Attentive to authenticate the app and authorize the app 👇
Once you have connected the apps you will be taken back to the influence.io dashboard where you see that you have successfully connected the two accounts.
Influence.io sends custom attributes about a customer including their point balance, current tier and referral URL. Use this information to create segments and send tailored SMS marketing to customers.
Documentation 📑
Properties Sent to Attentive 🏘
Influence.io Point Balance
Influence.io Tier ID
Influence.io Tier Title
Influence.io Referral Code
Influence.io Referral URL
Influence.io Customer Member Status
Value of property will be on of: Members or Guests
Influence.io Birthday - (Formatted as 0000-MM-DD as Influence.io does not ask customer for their year of birth.)
Events Sent to Attentive 🎪
Influence.io Earned Points
Influence.io Redeemed Points
Influence.io Changed Tier
Influence.io Referral Started
Influence.io Referral Completed