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DotDigital Integration

Send customer data to DotDigital using attributes

Kai Jensen avatar
Written by Kai Jensen
Updated over 10 months ago


Requirements

βœ… Influence.io Starter Plan or Higher

🧩 Active DotDigital Account


Navigation

  1. Sign into your Influence.io account & navigate to Integrations >> DotDigital

  2. Within DotDigital go to Settings >> Access >> API Users. From here, you'll need to create an API user.

  3. Fill out the details with a description of your choice & add new API user.

  4. Add the Email address & Password you have just created to your influence dashboard

You are now integrated with Dot Digital πŸŽ‰


When an an attribute is updated within Influence (such as a customer earning points) this will then update the contact within DotDigital to show all Influence data.

All of the attributes will be included under a new contact: [email protected]


Attributes

The following attributes will be sent to DotDigital:

  • Influence.io Point Balance

  • Influence.io Tier ID

  • Influence.io Tier Title

  • Influence.io Referral Code

  • Influence.io Referral URL

  • Influence.io Customer Member Status

    • Value of property will be one of: member or guest

  • Influence.io Birthday

    • Formatted as YYYY-MM-DDT00:00:00

  • Influence.io Last Seen At

  • Influence.io Points Expire At

  • Influence.io Loyalty Card Lookup


Useful Links

  • Set up an API user here

  • Access DotDigital API here


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