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Point Import

Import customer points from a previous platform

Kai Jensen avatar
Written by Kai Jensen
Updated today

Requirements

Influence.io Starter Plan or above


Instructions ⚙️

We can import any existing customer points you have to Influence.io so that the transition from your old platform to us is as seamless as possible.

All we need for this is a .CSV export containing the customer email address & their current point balance.

Customer Email Address

Current Point Balance

Point Reason

1500

Platform Migration

500

Bonus Points

Big Commerce ⚙️

This is slightly different but follows the same structure:

You will need to create a file with the customer's email and customer ID. The headings will need to be externalId and email:

ExternalId

Customer Email

36

37

Email this .CSV file to [email protected] & confirm that it is a point import, what your account name is & which platform the points are from!

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