Point Settings

Change your point settings

Kai Jensen avatar
Written by Kai Jensen
Updated over a week ago

Introduction ๐Ÿ“–

This article will explain the various point settings included within the Influence.io platform from what the points are called to their expiry!


โœ… An active Influence.io account

Navigation ๐Ÿ“

Go to Loyalty Program >> Earn & Redeem

Instructions โš™๏ธ

Point Titles

You can change the name of your points so that they are more on-brand. For example, if you change them to be โ€œcoinsโ€ customers would then be able to earn โ€œ100 coinsโ€ instead of the default โ€œ100 pointsโ€ ๐Ÿ‘‡

Point Expiry

You can also have customer points expire after:

  • 3 Months

  • 6 Months

  • 1 Year

  • 2 Years

This will cause customer points to expire after your specified time frame if there has been no account activity.

Point Expiry Notifications

You can setup notification emails to send to your customers before their points expire to try and re-engage them to your platform ๐Ÿ‘‡

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